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Google News: THE CITY INTERVIEW: Antony Jenkins has a passion to remove stain at Barclays
[This is Money] - Just to prove the point, one of his first actions after taking the helm was to install a colleague, Paul Maddox, as managing director in charge of customer service. Many of Barclays' personal clients will almost certainly think this is not before time
Barclays customer complaints up 76%
news.uk.msn.com
[MSN News UK] - Paul Maddox, managing director of customer service at Barclays, said bogus complaints brought by claims management companies (CMC) "significantly distorted" the figures. More than a third of CMC complaints were shown to be "vexatious", which slowed
Barclays customer service head resigns | Reuters
www.reuters.com
Sky News first reported on Tuesday that Paul Maddox, Managing Director of Customer Service at Barclays, was to leave, weeks after a survey ...
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