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NICE Acquires WorkFlex to Build out its Workforce Engagement ...www.smartcustomerservice.com › Articles › News-Features › NICE-Acquir...
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Oct 12, · According to Omri Hayner, general manager of the WFO line of business at NICE, the Israeli company is now better equipped to help customer ...
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"Your agents are one of the key ingredients to creating perfect customer experiences," said Omri Hayner, General Manager, NICE Workforce Optimization line of business.
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