Mesfin Beyene Free People Check 

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Citizen Involvement Helps Improve Health Care in …

www.worldbank.org
“Prior to the program, we did not care much about the views or complaints of our customers, said Mesfin Beyene, Head of Woreda 11 Health Center. “We had no systematic way of getting feedback about our services. The SA program has allowed us to openly identify and discuss challenges and find solutions to …

Citizen Involvement Helps Improve Healthcare in Ethiopia

www.worldbank.org
A World Bank-funded program helps citizens to help improve healthcare services at both the community and local levels.
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