(1 - 31 from 32
)
Genesys Extends Contact Center Routing to Support Microsoft Lync
www.destinationcrm.com
Joint integration brings powerful communications and customer service capabilities across the enterprise.
By 2022, employers expect AI to boost business efficiency ...www.ciodive.com › news › by employers-expect-ai-to-boost-bu...
www.ciodive.com
... adopt AI can work on helping employees understand its potential, said Merijn te Booij, chief marketing officer for Genesys, in a statement.
Genesys CX17: Genesys Unveils the G-NINE Innovation Framework
www.destinationcrm.com
G-NINE brings blended artificial intelligence, smart micro apps, and a proactive human touch to Genesys' Customer Experience Platform.
Genesys Adds PureCloud Customer Experience Solutionswww.destinationcrm.com › CRM-News › CRM-Featured-Articles › Ge...
www.destinationcrm.com
... says Merijn te Booij, chief marketing officer at Genesys. "We associated pure with three parts of our platform—the PureCloud domain focused ...
sorted by relevance / date