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Poor Call Center Technology Can Impact Customer Loyalty
www.destinationcrm.com
Most contact centers use one-dimensional metrics like time-to-respond or number-of-calls-handled to gauge success or failure. That's simply not sophisticated...
GridPoint Announces OpenADR Certification
www.openadr.org
... and the on-going energy and operational savings associated with an energy management solution,” says Mark Danzenbaker SVP Product, Marketing, and Sales.
GridPoint Receives Customer Value Leadership Award for Building...
www.azobuild.com
“We are honored to be recognized as an EMS industry leader for delivering exceptional value to customers,” says Mark Danzenbaker, President at GridPoint.
GridPoint, Inc. - GridPoint Wins Gold Edison Award for Innovation in...
electricenergyonline.com
Daily news coverage on Energy Efficiency, Smart Grid, Automation/IT, Renewable Energy, T&D, Generation of Electricity, Financial...
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