News
Border Agency under fire as hundreds of immigration errors...
www.standard.co.uk
Britain's immigration system is not operating effectively and faces a damaging loss of public support, a report warned today.
NHS 'failing to treat elderly with care and respect' - BBC News
www.bbc.com
The NHS is failing to treat elderly patients with care, dignity and respect, an official report for England says.
Guardian: Equitable Life exposes ombudsman's limitations | Equitable Life | The...
Richard Al…: The ombudsman's recommendations on compensation for victims of the insurer's collapse are being snuffed out
NHS does not learn from complaints: ombudsman - Telegraph
www.telegraph.co.uk
A woman who complained about being unable to receive GP appointment reminders
by text message was struck off the practice list by text, in an example of...
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