News
Public Services Management: Watchdogs kept on tight leash: Despite...
www.independent.co.uk
WHEN public services are not up to the mark, do citizens have the best complaints machinery possible for a fair hearing and redress?
Ombudsman warns complaints will continue Councils given short shrift...
www.heraldscotland.com
LOCAL government will continue to attract criticism and adverse publicity unless councils change their practices and improve their procedures, the…
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