News
Google News: Using Big Data for Relevant Customer Interactions
[1to1 Media (registration)] - Electronic Arts, Freshpair, and Hewlett-Packard are using data to deliver targeted messages. By Cynthia Clark | Published in 1to1 Magazine
Google News: Customers Want The Truth, Even When It's Not Good
[1to1 Media] - By Cynthia Clark | Published in Book Excerpt. Print Comment Share on Facebook Share on Twitter. "Outstanding customer service is a tapestry of
Google News: Case in Brief: Smashburger Cooks Up a Tasty Customer Experience
[1to1 Media] - By Cynthia Clark | Published in 1to1 Magazine · Share on Facebook Share on Twitter. Companies with multiple locations have the opportunity to
Google News: Autodesk's Revamped Peer-To-Peer Support Pays Off
[1to1 Media (registration)] to discuss issues with their peers, improving the customer experience while reducing support costs. By Cynthia Clark | Published in 1to1 Magazine
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