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'World-class customer service' reward for ING - Berkshire Live
www.getreading.co.uk
Dec 8, — Claudia Hathway, editor of Call Centre Focus magazine, which sponsors the awards, said: “We would like to congratulate ING Direct for their ... › News › Business
Poor Service From Call Centres Threatens UK Bus InvestEgate
www.investegate.co.uk
Claudia Hathway, Editor of Call Centre Focus comments: "The message of this research is clear. Call centres need to provide a great experience for their ... › top-50-call-centres › prn
Call centre workers more likely to fall sick - Times of India
timesofindia.indiatimes.com
Nov 12, — Claudia Hathway, editor of Call Centre Focus magazine, added: "It is an incredibly stressful job. They are on the phone dealing with quite ... › Lifestyle
Is it your calling? Call centre roles are a boom sector - The Mirror
www.mirror.co.uk
Feb 12, — Claudia Hathway, editor of the industry's leading monthly magazine Call Centre Focus, says: “Call centres are not 21st Century sweatshops ... › Money › Jobs › Lloyds TSB
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