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Counter intuition - The National
www.thenationalnews.com
Down on the lower ground floor at the Waitrose store desk is Afra Sultan, an Emirati from Dubai who is 19. She has been working at the mall for a month. › arts › counter-intuit...
Counter intuition
www.thenationalnews.com
Feature When Dubai Mall opened, a small army of cheerful, intelligent staff manned its 18 guest service desks. One year on they are still smiling.
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